Motadata, a brand name of Mindarray Systems Pvt Ltd, is a Global software organization that provides a solution for IT operations through its AIOps and ServiceOps platform.
Both platforms leverage the power of the Deep Learning Framework for IT Operation (DFIT) to enhance visibility and control over IT infrastructure. For an organization, every event matters, and Motadata collects all the events from heterogeneous and hybrid IT infrastructure, processes, correlates and provides powerful insights to drive business outcomes.
Our Unified Observability Platform is built to give businesses complete visibility into their IT infrastructure. It brings together three essential modules:
Together, these modules help IT teams monitor performance, identify problems before they escalate, and automate repetitive processes. Using built-in AI, the platform also correlates alerts and filters out unnecessary noise—so teams can focus on the incidents that matter most.
From reducing downtime to improving user experience, our observability platform enables businesses to become more proactive and data-driven.
ServiceOps is our AI-powered platform designed for IT support and service management. It includes three key modules:
to handle incidents, problems, changes, and service requests with ease and efficiency.
to track and manage hardware and software assets throughout their lifecycle.
to automate patch deployment and ensure systems are up to date and secure.
ServiceOps helps support teams deliver quick, consistent, and reliable service experiences. With automation built into everyday workflows, the platform helps reduce ticket resolution time, minimize escalations, and improve SLA performance.
A built-in virtual assistant provides instant responses to common queries, while ITIL-aligned workflows ensure compliance and best practices across the board.
At Motadata, we’re committed to building intelligent platforms that solve real problems. Our solutions are used by organizations in over 25 countries—including leaders in banking, telecom, government, manufacturing, and education.
Whether it’s monitoring a complex IT infrastructure or managing daily service requests, our platforms are built to scale with your business.